Postal Services

If you are unable to attend a clinic in person, you may wish to ask a family member, friend or neighbour to take your aids to a local clinic instead.

Please support our clinics and help keep them running by attending in person if at all possible.

Postal Service:

If you or a family member/friend/carer cannot attend a clinic we can send you batteries and tubing/domes in the post.

Pictures of 1st and 2nd class large letter stamps featuring King Charles III

Send us a stamped, self-addressed envelope with a Large letter stamp on it (these stamps have 'Large' printed on them) or enough postage to cover £1.55 for 2nd class or £2.10 for 1st class.

As a small, local charity we have to keep our costs down so we can continue to provide this service.

Enclose a note detailing what size batteries you require and how many hearing aids you have
If you need parts, then we need to know:

what make hearing aid you have
what size tubes you have
what size domes you have

Please include your phone number in case we have any questions

All this information should be in your NHS brown book/blue & white book/white card.

PLEASE DO NOT SEND US YOUR BROWN BOOK/BLUE & WHITE BOOK/WHITE CARD.

Please send your request to your nearest Hi Kent centre:

Hi Kent, 18 Brewer Street, Maidstone, Kent, ME14 1RU

Hi Kent, 46 Northgate, Canterbury CT1 1BE

Home Visits:

If you are housebound, or know someone who is, please contact us to request a home visit. Please be aware that home visits are dependent upon volunteer availability, so waiting times can be several weeks. Please make any requests as early as possible.

You may wish to ask a family member, friend, carer or neighbour to take your aids to a local clinic instead.

Please support our clinics and help keep them running by attending in person if at all possible. Donations are always welcome and help us to keep this service running.